Fitbit One is clip-based, a wireless fitness tracker that keeps a record of your steps, distance, calories burned, floors climbed, etc. Based on the activities you do, the flower icon grows and shrinks. The tracker’s tracker’s stats can be accessed via your computer or smartphone. Though it is a great technology, but some users facing the technical problems that are yet to be resolved by Fitbit Support. Users have been complaining about Fitbit one is not working properly and showing the pop-up message Fitbit 6.60 error. These errors occurring when the device is docked for charging or syncing with the Fitbit app. If you are experiencing the same, here are some handy solutions to troubleshoot the problem.
What Does “FITBIT 6.60” Mean?
The FITBIT 6.60 error code signifies that the Fitbit has stuck with the syncing problems. It can be with the firmware, charging cable or the computer that it has been connected to. During this error, you will see no activities being displayed on the watch’s face. Sometimes, the device shows a complete charge of battery with a 6.60 error. This message is likely to be attributed to the failure in syncing.
Top 6 Causes For The FITBIT Error Code 6.60
- The Fitbit’s or your phone’s Bluetooth is turned off. So, turn it on!
- Reboot your phone or computer if the Bluetooth driver is not responding.
- Check your Internet connection, and check for Firewall or Windows security is turned off.
- The server that is updating to the latest firmware is probably busy; this sometimes happens due to bad software. So, to process smooth Installation: Remove and reinstall software in the device.
- The server is down, wait for the server to come up. Maybe they are doing backups or upgrading the software (this could be a common reason for the Fitbit to throw the error message: 6.60).
- If the computer fails to detect the Bluetooth dongle, just unplug and replug to reset the drivers. Then, reboot the computer if you are setting it up.
How To Fix “Fitbit 6.60 error”?
To troubleshoot the Fitbit 6.60 error, follow these steps:
Solution 1: Restart Your Device
- Plug the Fitbit One charging cable into your computer.
- Plug your Fitbit One tracker into the charging cable.
- Hold down the tracker’s button for about 10 to 12 seconds.
- Take out the tracker from the cable.
- Keep pressing the button until you see the display turning on.
Solution 2: Reinstall Fitbit App
- Remove the Fitbit One Dongle from the connected device
- Uninstall the Fitbit app
- Restart the device and Fitbit One as well
- Now reinstall the app in the device and start the setup once again
The tracker should now work normally and should not show the Fitbit 6.60 error. However, if the problem still occurs, It’s advisable to contact/mail the customer support and get it resolved soon.
Also read this: How To Resolve Fitbit Error Code 400 & 541 In Fitbit Charge HR?